Our co-founder Jeff Griffiths has been selected to the inaugural Board of Directors for the Calgary “LearningCITY Collective” - a unique initiative to create a truly vibrant and rich learning culture in Calgary that includes all forms of learning: formal, informal and experiential, credited and non-credited, from all aspects of the learning ecosystem - school, work and community. Jeff joins the board along with Lee Ackerman, Aniisa Allahar, Jennifer Aubin, Heidi … [Read more...] about Jeff Griffiths appointed to Board of Directors for LearningCITY Collective
Leadership
Managing Risk:The Tale (or is that tail?) of the Loaded Skunk.
Did Knowledge Work Just Have Its “Pond Half Full” Moment?
Quality: People Before Process
J.L. Griffiths, FCMC CTDP Quality is the key to success. Creating quality – that is, delivering what’s promised to the customer (and then some) the first time, every time should be the aim of every organization. But what drives quality? Is it the process? Technology? People? Something else? I believe that quality occurs at the intersection of human competency and effective process – what Subir Chowdhury has called “people power” and “process power”[1]. Process power is tangible, and … [Read more...] about Quality: People Before Process