Our client, a $100M/yr steel design, fabrication and construction operation, was concerned that their existing human capital practices weren’t optimized to the current requirements of the business. We worked with the HR and Operations management to conduct an HR practices audit against a comprehensive process maturity model, and within a week provided senior managers with…
Competency Mapping and Assessment Case Study In a manufacturing environment, effective maintenance teams are critical to overall success. Our client, a multi-national food and grocery manufacturing entity with operations across North America, was experiencing significant difficulty filling open positions for maintenance technicians, resulting in high overtime costs, employee dissatisfaction and burnout, and maintenance productivity issues…
When competency development is deliberate rather than a happy accident, there are significant knock-on benefits Our client- a small chemical manufacturing company – had a problem: lots of staff turnover, coupled with significant workforce fluctuations throughout the year (and subsequent use of temporary/contract staff) was leading to inconsistent results and poor performance on key operating…
Front-line leaders are critical to maintaining high standards for safety, quality, productivity and cost. Our client – a multi-plant manufacturing corporation- was experiencing uneven and inconsistent results, which hurt profitability and competitiveness. Initial diagnostics and worker feedback pointed to wide differences in the skills and capabilities of front-line supervisors as a probable contributing factor. We…
