We help organizations and institutions through focusing our expertise on maximizing business results through improving the integration of people, processes, and technology.

Why WFSI?
The integration of people, work processes, and technology domains is what is creating the business RESULTS.

From an operations perspective, the conditions to achieve optimal business results are the best when competent people use effective work processes to exploit their technology.

Rapid Skilling™

There’s a way to generate needed skills in a hurry – often twice as fast as traditional methods, with no reduction in quality, safety or productivity. Let us show you how.

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Human Capital Strategy Development

We’ll help you align human capital and organizational strategy to create a future-proof workplace where people thrive and want to perform.

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Competency Profiling

You can’t grow your business unless you’re growing your people. And you can’t grow your people until you’ve identified critical competencies.

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Organizational Design

Organizations evolve.
So do the requirements. And the two aren’t always aligned. We’ll help you find the root cause of poor performance, and optimize the structure and responsibilities in your organization to drive real performance gains.

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Apprenticeship/OJT/
Mentoring Program Development

Apprenticeship isn’t just for front line workers. Whether it’s on-boarding new people or upskilling the ones you have, we can help you lower costs, improve key metrics, and increase engagement throughout your business using time-honored, on-the-job training and mentoring systems.

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Leadership Development

Organizational performance and leadership behaviors are intrinsically linked. We will run your leaders (at any level in the organization) through a comprehensive behavior-based assessment, identify areas for development, and then design individual and group development plans. And then we can help you implement them.

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WHEN ORGANIZATIONS FOCUS ON COMPETENCY,
KEY METRICS IMPROVE –DRAMATICALLY

Safety, quality, productivity, cost, profitability, customer value, employee engagement and morale – all these are directly impacted by a focus on developing people.

Want to be more innovative, profitable, and competitive? Start with growing your people.

YOU CAN’T GET TO WHERE YOU’RE GOING IF YOU DON’T KNOW WHERE YOU ARE.

OUR CLIENTS

I have worked with Jeff on several projects for the home inspection industry. His work ethic, knowledge and patience helped produce many positive outcomes which will be of great value to the industry for years. He quickly gained an understanding of the issues facing our sector and helped guide us to achieve a strong national certification program that is now in place.
Bill Mullen
Canadian Association of Home and Property Inspectors
Jeff knows the principles and practices of this business better than anyone I know. He embodies a practical, results-orientated approach built from extensive research and a multitude of cross-sector work experiences. He is equally comfortable in the boardroom or on the front lines of any operation, and he can resolve systemic issues using exceptional people skills and well-developed problem-solving processes. He is able to see what needs to be done and then has the will, the discipline, and competence to do it.
Doug Ross
Leadership coach
Jeff is a great consultant to work with. He brings a professional commitment to delivering a quality product that both he and the client can be proud of. Jeff was able to bring a think out-of-the-box perspective that enables us to save time and cost.
Pat Campbell
VP, Supply Chain Management Association
Our previous approach (basically ad hoc) produced a trained operator in about 15 months. We work with hazardous chemicals, and make a wide array of products, so safety and quality are a huge concern, and we reckoned that this was an acceptable amount of time. After Jeff taught us the TWI approach, (it still sends chills down my spine that something originally created for World War II is still so effective), we’re now consistently training new operators in six months or less. Our training is more consistent, rework is down, quality is up, and we haven’t had a lost time accident in years.
Rick McClure
H&S Professional
I had the pleasure of working with Jeff and his team while working on an e-commerce application for the Canadian Trucking Human Resources Council. Jeff’s contributions to the project were insightful, actionable, and well-grounded strategically.
Jennifer Savage
President, Web Drive Canada
We worked with Jeff and his team in developing a uniform national certification program for Canada. Their support and contribution have helped us raise the bar on the competency of building code officials, and to reach international standards of excellence. Their ability to work with diverse groups on a range of regional and national concerns and his ability to achieve consensus and action for results is unique among the consultants we’ve worked with.
Richard Bushey
Executive Director (ret’d) Building Officials Association of British Columbia
They’ve been Instrumental in helping an entire industry raise its level of competency by focusing on the most important touch-point for the transfer of skills and knowledge from one person to the other. Their OJT methods accelerated and improved the transfer, and has revolutionized the way employees learn and managers teach. Who would have thought that a program from the 40’s, updated for today, could be so effective? But it has, and the results have been phenomenal. Member companies are reporting huge gains in efficiency, productivity, communications, and sense of pride and accomplishment through this approach.
Tony DiGiovanni
President, Landscape Ontario
Our previous approach (basically ad hoc) produced a trained operator in about 15 months. We work with hazardous chemicals, and make a wide array of products, so safety and quality are a huge concern, and we reckoned that this was an acceptable amount of time. After Jeff taught us the TWI approach, (it still sends chills down my spine that something originally created for World War II is still so effective), we’re now consistently training new operators in six months or less. Our training is more consistent, rework is down, quality is up, and we haven’t had a lost time accident in years.
Brian McMillan
Production Manager, Engenium Chemicals Corp
Jeff Griffiths is a competency mastermind who beholds ideas and concepts that really enhance the Canadian learning environment and the workforce of the future. Although I was a client of Jeff’s, working with him was more like having a world-class mentor at your fingertips.
Heather DeBoer
ENFORM/PetroLMI