January 31, 2023 by Jeff Griffiths 2 CommentsDid Knowledge Work Just Have Its “Pond Half Full” Moment?Pond-Blog-Post-1Download
Dirk Volschenk says
Interesting discussion – are there ideal tools and systems that can store and retrieve information faster than a lot of people. Hopefully yes. This is great, I can find lots of information ten times easier than ever when I need it. That saves me lot of time. However the application thereof in in context to deliver a value adding intervention is the human aspect that that is not yet duplicated. Lets use the technology – hiding from it will make us obsolete.
Jeff Griffiths says
Thanks Dirk – as the technology matures the key for professional services is really going to be integrating the generative AI tools into our processes such that they augment our capabilities and allow us to focus on the client context. As consultants we can’t ignore how this changes our business – to paraphrase what another colleague (who works with AI regularly) said to me recently ‘in 5 years there will only be two types of businesses; the ones that have embraced AI technologies and the ones that are out of business’