Competency 101 – Part 1 … What the Heck are Competencies?
Jeff Griffiths, WorkForce Strategies International The quality movement that caught hold in organizations through the 1980s spawned many different variations on process-based methods for improving organizational performance. Including the various ISO 900x standards in manufacturing, the Capability Maturity Model –Integrated (CMMI: originally created for military software engineering development and integration, but since extended to other sectors), Motorola’s “six-sigma” approach, lean…
